Refund Policy

Last Updated: 3/7/2026

1. No-Refund Policy

At EasyBookNow, we maintain a strict no-refund policy for all subscription payments. Once a payment has been processed for any of our subscription plans (Starter, Professional, or Enterprise), it is non-refundable.

By subscribing to our Service, you acknowledge and agree that all payments made to EasyBookNow are final and cannot be refunded, regardless of whether you continue to use the Service for the entire billing period.

2. Rationale for Our No-Refund Policy

Our no-refund policy is based on the following considerations:

• Immediate Access to Services: Upon payment, you receive immediate access to all features included in your subscription plan. This access cannot be reversed or withdrawn.
• Resource Allocation: We allocate server resources, storage, and support services based on our active subscriptions. These resources are reserved for your use throughout your billing period.
• Continuous Service Improvement: Subscription fees contribute to ongoing development, maintenance, and enhancement of the platform, which benefits all users.
• Transparent Pricing: Our pricing structure is clearly communicated before purchase, and we offer a 14-day free trial period to allow you to evaluate the Service before committing to a paid subscription.

3. Free Trial Period

We offer a 14-day free trial for new users to evaluate our Service before committing to a paid subscription. During this trial period, you can explore the features and functionality of the platform without any financial commitment.

We encourage you to thoroughly test the Service during the trial period to ensure it meets your business needs before subscribing to a paid plan.

4. Subscription Cancellation

While we do not offer refunds, you may cancel your subscription at any time to prevent future billing. When you cancel your subscription:

• Your subscription will remain active until the end of the current billing period.
• You will not be charged for subsequent billing periods.
• You will continue to have access to the Service until the end of your current billing period.
• Your account will be downgraded to a limited functionality mode after the current billing period ends.

To cancel your subscription, you can:

1. Log in to your account and navigate to the Subscription Management section.
2. Click on "Cancel Subscription" and follow the prompts to confirm cancellation.
3. Alternatively, you can manage your subscription directly through PayPal if you subscribed using PayPal.

5. Exceptions

While our general policy is no refunds, we recognize that exceptional circumstances may arise. In the following limited cases, we may consider refund requests on a case-by-case basis:

• Technical Issues: If you experience severe technical issues that prevent you from accessing or using the Service, and our support team is unable to resolve these issues within a reasonable timeframe.
• Duplicate Charges: If you were charged multiple times for the same subscription period due to a processing error on our part.
• Service Unavailability: If our Service experiences significant downtime (exceeding 24 consecutive hours) during your subscription period.

To request consideration for a refund under these exceptional circumstances, please contact our support team at support@easybooknow.com with detailed information about your situation.

6. Plan Changes and Upgrades

If you upgrade to a higher-tier plan during your subscription period, you will be charged the prorated difference for the remainder of your current billing cycle. Downgrades to lower-tier plans will take effect at the beginning of your next billing cycle, and no partial refunds will be issued for the current billing period.

7. Payment Disputes

We strongly encourage you to contact our support team before initiating a payment dispute or chargeback with your payment provider. Unauthorized chargebacks may result in the immediate termination of your account and may affect your ability to use our Service in the future.

8. Contact Us

If you have any questions about our Refund Policy, please contact us at:

Email: billing@easybooknow.com
Support: support@easybooknow.com

9. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of the Service after any changes to the Refund Policy constitutes your acceptance of the revised policy.